PRIVACY POLICY
The following Privacy Policy explains how PT Astra International Tbk - PEUGEOT (hereinafter referred to as the "Company" or "We") obtains, collects, uses, displays, announces, discloses, processes, opens access to, stores, sends, provides, shares, processes, manage, destroy, protect, and/or collaborate with third party information technology service providers (collectively, "Utilization") of your personal data which includes, among other things, name, address, identity card number, telephone number, electronic mail address, date of birth, your location (by activating the geolocation function on your mobile device) and other information (“Personal Data”) that you provide when you use our Site, as well as data related to transactions you carry out using the Site (“Data Transaction"). Please note that the Personal Data here does not include Personal Data that is already publicly available.
This Privacy Policy is part of the Terms & Conditions (“Terms”) of Our Site. Use of the Site and any features and/or services available on the Site constitutes your agreement to the Terms and Privacy Policy. Therefore, please read this Privacy Policy carefully to ensure that you fully understand it before registering, accessing and/or using the Site.
CONCERNING PERSONAL INFORMATION OF SITE USERS
Collection of Personal Data and/or Transaction Data
You can provide Personal Data directly when you use the services available on the Site.
We collect as much information as possible from various sources in accordance with applicable laws and regulations, including Personal Data and/or Transaction Data collected by Astra Group Companies ("Astra Group Companies"), both new data and historical data, so that we can always provide the best service to Site users from time to time. You hereby agree and authorize (i) Us to utilize the Personal Data and/or Transaction Data that you provide to Us and Astra Group Companies and (ii) Astra Group Companies to disclose, provide, send and share Personal Data and /or Your Transaction Data to Us and Astra Group Companies. Providing your Personal Data is voluntary, but if you do not provide your Personal Data to Us correctly, then We may not be able to provide services as intended.
Use of Personal Data and/or Transaction Data
1. You hereby give us express consent to use your Personal Data and/or Transaction Data for the use of the Site, our business and operational activities or other purposes including but not limited to:
a. Respond to questions, comments or complaints;
b. Communicate with you through various media such as notifications on the Site, electronic mail, telephone, short message service (SMS), short message chat service in applications (in-app messaging/push notifications), and social media;
c. Marketing and promotion of our products/services and/or Astra Group Companies, including announcements, promotional materials, greetings, invitations to participate and special privileges from Astra Group Companies, our partners, sponsors and advertisers;
d. Process your participation in any production activities, contests, games, promotions, polls or surveys;
e. Understand and analyze usage and sales patterns of products and services related to needs and preferences;
f. Develop, improve and provide products and services that suit your needs;
g. Internal administrative processes such as audits and taxation.
2. We make reasonable efforts to protect any of your Personal Data and/or Transaction Data. We continually strive to improve the standards of Site protection. However, we are not responsible for any losses arising from damage or loss of your Personal Data and/or Transaction Data which occurs outside of our control.
Provision and Disclosure of Personal Data and/or Transaction Data
You hereby give us express consent that for business and operational purposes or other purposes, we may collaborate with third parties regarding the use of your personal data and/or transaction data. These third parties include but are not limited to:
1. Research and marketing companies related to the promotion of our products/services.
2. Companies providing services related to information technology (including infrastructure services, cloud computing, software, big data analysis and machine learning, including data cleansing services, data insight and credit scoring).
3. Companies providing payment transaction processing services which include payment gateway providers, fund transfers, electronic wallets, electronic money and other payment system service providers related to transactions carried out on the Site.
4. Other service provider companies or our partners related to the services, products and services offered on the Site.
5. Professional advisors and external auditors, including legal advisors, financial advisors and other consultants.
6. Government authorities, both within and outside the jurisdiction of the Republic of Indonesia in accordance with applicable laws and regulations.
7. Other parties in accordance with applicable laws and regulations.
Management and Security of Personal Data and/or Transaction Data
We really value your Personal Data and/or Transaction Data and make reasonable efforts to protect any Personal Data and/or Transaction Data. We always try to improve the Site's protection standards, however, We are not responsible for any losses arising from damage or loss of your Personal Data and/or Transaction Data which occurs outside of Our control.
You hereby give us express consent that we can send, store, use and process your personal data and/or transaction data on a server located in a data center appointed by us. The data center can be managed by a third party and/or located outside the territory of the Republic of Indonesia. However, the use of your Personal Data and/or Transaction Data in connection with the use of the Site will continue to be regulated by this Privacy Policy in accordance with applicable laws and regulations. We will retain your Personal Data and/or Transaction Data until there is a specific request to delete your Personal Data.
Update and Change of Personal Data
You can change the Personal Data that you have provided to Us at any time, choose not to receive communications from Us and/or withdraw your consent to the Use of Your Personal Data. You agree that withdrawal of such consent may affect access to the Site and/or services that you can use. You can use the information in the Contact Us section to contact us regarding this matter.
User Agreement
By registering, accessing and/or using the Site, you are deemed to have read, understood and given express agreement to our Privacy Policy as explained above. You also represent and warrant that the Personal Data you provide to Us is correct, complete, obtained legally and you have the full right to provide it to Us.
We may change this Privacy Policy at any time by posting information about the changes on the Site. Continuous access and/or use of the Site and the absence of written notification to us regarding your objection to the changes made constitutes your acceptance and agreement to the changes to the Privacy Policy. Therefore, we urge you to review this page periodically to find out the latest information about how we apply the provisions of this Privacy Policy. You are responsible for always understanding the changes we make from time to time.
Etc
This Privacy Policy is governed and interpreted according to the laws in force in the Republic of Indonesia and any disputes arising from this Privacy Policy will be resolved through arbitration held in Jakarta in accordance with the Arbitration Rules in force at the Indonesian National Arbitration Board ("BANI").
Contact us
You have rights to your Personal Data, including but not limited to the right to rectification and deletion of your Personal Data including further information regarding Site use and transactions. Please refer to the Company's Privacy Policy for further provisions regarding your rights. If you need further information or have complaints or concerns, you can contact the Company via info@peugeot.astra.co.id If your question is not answered online, you can contact us at (021) 651 2325